Foundations · Track 4 · Tutorial 4 of 5

Set up dashboards and KPIs

A dashboard puts the handful of numbers your board watches on one screen. Add the measure you are missing as a custom KPI, then build the dashboard once — it updates with every month you load.

You will needA group with its actuals loaded, and ideally a budget, as in Compare actuals with budget and forecast. Administrator access. Pro or Premium edition for custom KPIs.
By the endA Payroll to Revenue % KPI, and a Board Dashboard with KPI cards, a revenue-against-budget chart and the Management P&L report.

1Decide what the board should see

In the running example the board wants four things each month: how much of revenue goes on payroll, the gross margin, revenue against budget, and the Management P&L from Build the reports you need.

KPIA formula that turns the ledger into one number — a margin, a ratio, a per-day figure. Many come built in, such as Gross Profit %; you add the ones you are missing.
DashboardA page of cards. Each card is a KPI, a chart, a table, one of your reports, or text.

Payroll to Revenue % is not built in, so the running example creates it first.

2Create the KPI

  1. Open Settings → Global Settings → Custom KPI, and click Add a new KPI.
  2. Type Payroll to Revenue % as the KPI Name, and tick Is Percentage.
  3. Under Ledger, choose the wages account, leave Movement, and click Add.
  4. Click the / operator.
  5. Under Ledger, choose REVENUE, Movement, and click Add.
  6. Check the Result, and click Add KPI.
Adding a new KPI: Payroll to Revenue %, ticked Is Percentage, built from the ledger rows Wages and Salaries divided by REVENUE
The name and format (1), each ledger part and how it is read (2), and the formula they make (3).
Movement or BalanceMovement is the period’s activity — right for profit and loss lines. Balance is the closing balance — right for balance sheet lines such as receivables.
Is PercentageBuild a ratio and let the format do the rest: 0.238 shows as 23.8%. Do not multiply by 100.
PeriodUse Add days in period or Add months elapsed for per-day or per-month measures, such as debtor days.

3Start the dashboard

  1. Open Dashboards → Custom, and click Add a new dashboard.
  2. Type Board Dashboard in the name box.

To start from a ready-made layout instead, use Template Start; to adapt one you already have, Duplicate Existing.

4Add the cards

Click Add a widget for each card, choose its Card Type, set it up, and click Add Widget.

KPI CardSection / KPI: Payroll to Revenue %. Display: Number with line chart, to show the trend under the number. Add a second one for Gross Profit %.
ChartTitle Revenue vs Budget, Chart Type Bar, Data Source Section and REVENUE, Period vs Budget, Data Type Movement.
ReportType: Custom report. Report: Management P&L.
Add Card: a Chart card titled Revenue vs Budget, Bar chart of the REVENUE section, period vs Budget, Movement, with a preview of actual against budget
The card type (1), and the period that compares with budget (2).

Drag a card to move it, and drag its corner to resize it. Each card keeps its own period, so a six-month trend can sit beside this month’s numbers.

5Save and check

  1. Click Save.
  2. Open the dashboard from Dashboards → Custom.
Board Dashboard: KPI cards for Payroll to Revenue % and Gross Profit % with trend lines, a Revenue vs Budget bar chart, and the Management P&L report as a card
The KPI cards (1), the chart (2), and your report (3).

Check

Work out Payroll to Revenue % for October from the standard Profit & Loss — wages divided by revenue. It should match the card.

To get it to the board each month, schedule it, or add it to the monthly pack — see Send the monthly pack.

6If something does not look right

What you seeWhat to do
The KPI shows 2,380%The formula multiplies by 100 and Is Percentage is ticked. Remove the × 100.
A ratio of a balance sheet line looks wrongCheck each ledger part is read as Balance, not Movement.
An error under Working Formula when you click Add KPIThe formula is not complete — for example it ends in an operator, or a bracket is not closed. A name already used by another KPI is refused too.
A Report card says no reports are availableCreate the custom report first, then add it as a card.
The chart shows no budgetThe budget is not loaded for these months, or not at this level — see Compare actuals with budget and forecast.